Q: What is the delivery time on orders?
A: Delivery time is 1 to 3 weeks from the date the order is processed. Priority shipping is normally 2 to 3 business days from the date the order is processed.
Q: I have a problem with my order, who should I contact?
A: By Email...
a) For Status
b) All other
Q: How do I reach customer service if I have a problem with my order or just a concern in general?
A: You may call 818.980.2063 ext. 4 or send a written correspondence to:
One Shot Pictures, LLC, 11271 Ventura Blvd #246 Studio City, CA 91604
Q: Can I order by Check or Money Order?
A: Yes. Click here for a printer friendly order form
Please send checks or money orders to:
One Shot Pictures, 11271 Ventura Blvd #246 Studio City, CA 91604
For more information, 818.980.2063 ext.4
Q: What number do I use to place a phone order?
A: 818.980.2063 ext.4
Q: How are the orders packed for shipment?
A: VERY discreetly in a yellow packaging envelope. No logos or images. Packages are shipped from Southern California.
Q: What is the name that will show on my credit card statement?
A: One Shot Pictures
Q: How are orders shipped?
A: All orders are shipped by UPS or U.S. Mail.